Privacy Poilcy

Effective Date: 01/12/2024

At Crystal Transport Services, we value your privacy and are committed to protecting your personal information. Below is a detailed description of how we collect, use, and protect your information.

1. Information We Collect

• Personal Information: When you book a ride or contact us, we may collect information such as your name, phone number, email address, and pickup/drop-off locations.
• Usage Information: We may collect data regarding your device, browser, IP address, and browsing behavior on our website.

2. How We Use Your Information

We use the information collected for the following purposes:

• To process and manage your bookings and provide transportation services.
• To respond to inquiries and customer service requests.
• To improve our website and service offerings.

3. Sharing Your Information

We do not sell your personal information. However, we may share it with third-party service providers under the following conditions:

• To comply with legal requirements.
• To our service providers (e.g., payment processors, IT services) assisting in our operations.

4. Data Security

We implement security measures to protect your personal information from unauthorized access, modification, or disclosure.

5. Cookies and Tracking

We use cookies to enhance your browsing experience and analyze website usage. You can adjust your browser settings to disable cookies.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt out of receiving promotional communications from us.

7. Updates to This Policy

We may update this Privacy Policy occasionally. Please review it periodically for changes.

8. Contact Us

For any questions or concerns, please contact us at:
Email: help@crystaltransportservices.com